Shipping and Delivery within the U.S.A.

Orders are shipped via USPS within 3-5 business days after receipt of order when item is in stock. When inventory is low, please allow up to 10 business days for delivery. Any orders placed over the weekend will begin to process on Monday. You may also expedite your shipment via FEDEX for an extra charge. Call us at 1.206.985.arch (2724) or email sales@archipelago-inc.com. if you have questions about the status of your order.

Shipping and Delivery Internationally
If you live outside the U.S. and wish to order from Archipelago, you must fill in our Order form (Download). Once complete, mail it to sales@archipelago-inc.com and you will receive a custom invoice to account for international shipping rates.

Check or Money Orders
Currently, we use Paypal to process our online orders but if you would prefer to pay by check or money order you may do so. Simply fill out our order form (Download)
and mail it to us with your payment. Upon receipt we will process your request. If you have any questions, email them to sales@archipelago-inc.com.

Exchanges
Items that have been ordered online can be exchanged within 10 days of the mail order ship date. Call us at 1.206.985.arch (2724) or email sales@archipelago-inc.com and we will email an Exchange form for your items. Merchandise must be unworn, unwashed apparel and unused. Upon receipt of your exchanged items, we will process your new order. Please note that none of your shipping costs will be reimbursed.

Returns

We gladly accept returns of unworn, unwashed apparel and unused merchandise for full refund. Items cannot be returned more than 10 days after the mail order ship date. Call us at 1.206.985.ARCH (2724) or email sales@archipelago-inc.com and we will email a Return form for your items. We fully guarantee our goods to be free of manufacturing defects, and will accept any defective items for full refund. If items are returned within 10 days of receipt, the refund will be made in the form of the original payment.

Once items are received an email notification will be sent and your account will be credited. Your account will be credited within 10 business days after we receive the merchandise. Please note that none of your shipping costs will be reimbursed.


copyright ©2007, ARCHIPELAGO-INC.COM